Customer Advisory Board

Kathy Adoga

Kathy Adoga

Managing Director Call Center Services
Matt Allred

Matt Allred

Senior Vice President
Rene Cacchillo

Rene Cacchillo

Senior Vice President, Customer, Brand and Technology
Troy Carrothers

Troy Carrothers

Senior Vice President and General Manager, Retail Payment Solutions and Digital Sales & Service
Mitch Crawford

Mitch Crawford

Head of Process and Strategy
Mike Gathright

Mike Gathright

Senior Vice President, Hilton Reservations and Customer Care
Jennifer Hanson

Jennifer Hanson

Sr. Director Target.com Guest Services & GiftCard Operations
Gerard Insall

Gerard Insall

Chief Information Officer
Michael Moore

Michael Moore

Vice President & General Manager, Call Center Operations
Glenn Moriarty

Glenn Moriarty

Director, Voice, Strategy and Innovation
Andy Morrow

Andy Morrow

Assistant Vice President Digital Care - AT&T Entertainment Group
Scott Murray

Scott Murray

VP, eBay Customer Service Solutions & Technology
Greg Pressly

Greg Pressly

Vice President, Customer Operations
Rob Rotondo

Rob Rotondo

VP Operations Customer Channels Admin
Steven Sissel

Steven Sissel

VP, Enterprise Customer Care