- Why 7
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The cloud-based customer interaction platform that powers each of our products and transforms data in to decisions, creating predictive omnichannel experiences.
The next generation self-service solution that automates the process of customers.
The smart chat platform that combines predictive models, intelligence, and rich content to make customer chat conversations intuitive and effective.
The cloud-based speech solution that combines the latest in data-driven experiences, channel and device orchestration, and conversational technologies.
The "online canvas" that provides rich visual experiences where a voice caller and agent can interact during a call.
With 7, Messenger becomes an enterprise-grade channel for full customer engagement with contextual information, secure authentication, and the ability to resolve tasks quickly.
We use the term "Digital" Chat Agents because we blend the world's best human talent with enabling technology to create brilliant customer experiences and highly optimized performance.