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The "online canvas" that provides rich visual experiences where a voice caller and agent can interact during a call.
The smart chat platform that combines predictive models, intelligence, and rich content to make customer service and sales conversations intuitive and effective through chat.
The cloud-based customer interaction platform that powers each of our products and transforms data into decisions, creating predictive omnichannel experiences.
The world’s best human talent combined with enabling technology to create brilliant customer experience and highly optimized performance.
With 7, Messenger becomes an enterprise-grade channel for full customer engagement with contextual information, secure authentication, and the ability to resolve tasks quickly.
The bidding engine that automatically models the true value of search clicks and uses intent data to optimize campaign performance and deliver personalized customer journeys.
The cloud-based speech solution that combines the latest in data-driven experiences, channel and device orchestration, and conversational technologies to empower customers to self-serve.
The next generation self-service solution that delivers accurate answers to customer questions.