7 Assist makes chat smart. It uses prediction and real-time decisioning to drive better sales and service outcomes through chat across your online and mobile channels.
See dramatic results compared to your legacy chat platform.
Prediction and real-time decisioning with Big DataChat gets smarter by predicting customer intent in real-time and identifying who to target, when and how to engage them, and what to recommend.
Intuitive experiencesChat that’s personalized and contextual based on a customer’s intent.
Smarter agent workspacesDesigned with agents for today’s agents with improved ease of use and collaboration. Powerful data-driven performance management for team leads and managers.
There’s more – click below for examples of 7 Assist customer journeys in your industry.