7 Mobile powers apps on smartphone and tablet devices that automate customer journeys using a combination of speech and touch modalities. 7 Mobile delivers an experience that leverages enhanced capabilities such as speech commands and location information while adapting to the limitations of small screen sizes.
Through advanced statistical models of user intent and engagement, 7 Mobile anticipates customer behavior and determines the optimal interaction strategy. By incorporating real-time interaction data and customer profiles across all channels, 7 Mobile understands the full context of every customer journey. Mobile apps integrate with enterprise data sources and third-party systems enabling location-aware, information-rich solutions.
7 Mobile simplifies your app by running on all the major mobile platforms without custom development or porting effort. 7 Mobile apps can be delivered as HTML apps, standalone downloadable apps, or functionality embedded into existing downloadable apps. By allowing mobile users to complete transactions on the device itself, 7 Mobile simplifies the experience and avoids calls into the contact center. 7 Mobile powers a unique user experience that reduces customer effort, enables new products and services, and strengthens your brand among mobile customers.
There’s more – click below for examples of 7 Mobile customer journeys in your industry.