Online Banking gets Personal: Meet the Digital Personal Banker

June 1, 2016
Vijai Shankar, Sr. Director Industry Marketing

Today’s consumers are all about digital banking. With the rapid growth in online and mobile banking, fewer and fewer people visit a branch for their banking transactions. Recent studies have shown that 4 in 10 Americans haven’t visited a branch in the last six months, which explains the 5% annual closing rate of branches since 2009.

While digital banking has lowered costs, it has led to a separation in the relationship between the bank and its customers. Banks can no longer continue to rely on their branch’s personal bankers to assist customers while growing revenues and deepening relationships. The branch personal banker has to transform to a Digital Personal Banker to support today’s and tomorrow’s digital banking demand.

If this shift to digital banking impacts or interests you, set aside an hour (less, actually) to watch our webinar on June 9th, covering everything you need to know about the Digital Personal Banker.

In this webinar, banking executives will learn about:

  • Driving assistance to customers anywhere along their digital journeys
  • Achieving compliance
  • Growing revenues and deepening relationships
  • Lowering costs
  • Improving customer experience

Register for the webinar today!

Vijai Shankar, Sr. Director Industry Marketing
Vijai Shankar, Sr. Director Industry Marketing

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