Why Apple Business Chat will Succeed Where Others Haven’t

June 29, 2017
PV Kannan, Co-founder and Chief Executive Officer

The recent announcement of Apple Business Chat, which will connect businesses with customers on iMessage, has major implications for both consumers and businesses. Using Business Chat, consumers will be able to get answers to questions, resolve issues and conduct transactions on their iPhone, iPad, and Apple Watch. Apple is joining the ranks of virtually every major tech company in recognizing the value of interactive chat as a vital way of improving customer experience.

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PV Kannan, Co-founder and Chief Executive Officer
PV Kannan, Co-founder and Chief Executive Officer

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