[24]7 Bringing Perspectives on Omnichannel Customer Engagement to SpeechTEK 2015

August 17, 2015

Executives from [24]7.ai will participate in panel discussions and presentations

CAMPBELL, Calif. — August 17, 2015 — [24]7.ai will participate at SpeechTEK 2015, taking place August 17– 19, 2015 at the New York Marriott Marquis in New York City. [24]7.ai executives Daniel Hong, Senior Director of Product Marketing Strategy, Tajinder Singh, Director of Product Management, Samrat Baul, Director of Application Design and Speech Analytics will present and discuss the importance of speech in the omnichannel customer experience.

Title: Virtual Agents for All?
Speaker: Samrat Baul, Director, Application Design and Speech Analytics - [24]7.ai
Panel date: Monday August 17, 2015
Panel time: 11:15 a.m. – 12:00 p.m. ET
Room: A101

Title: IVR’s Vital Role: Real-World Experience With Omnichannel Interactions
Speakers: Samrat Baul, Director, Application Design and Speech Analytics - [24]7.ai
Tajinder Singh, Director of Product Management - [24]7.ai
Panel date: Tuesday August 18, 2015
Panel time: 10:45 a.m - 11:30 a.m ET
Room: C201

Title: A Decade at SpeechTEK 2015
Moderator: Daniel Hong, Senior Director, Product Marketing Strategy - [24]7.ai
Panel date: Wednesday August 19, 2015
Panel time: 2:45 p.m - 3:30 p.m ET
Room: A304

SpeechTEK is the leading conference that presents the latest technologies, best strategies, and proven practices for using speech technologies in conjunction with new technologies to achieve successful business to customer interactions.

About [24]7.ai

[24]7.ai makes customer service and sales simple. Our platform and applications use big data and predictive analytics to understand customers and drive better service and sales results for large enterprises. We do this over 2.5 billion times a year for the world’s leading companies. [24]7.ai’s platform enables an omnichannel interaction experience. We connect customer interactions across an enterprise’s web, mobile, chat, social, and phone channels. It’s all in real-time and in the cloud. [24]7.ai is the largest provider of chat agents with 5000 dedicated chat agents providing digital assistance. Our solutions and services drive immediate business results. We increase revenues, reduce service and sales costs, and create more satisfied customers. [24]7.ai serves the Global 100 market leaders in the Financial Services, Retail, Telecommunications, Technology, and Travel Industries. [24]7.ai is noted by Forbes as one of America’s Most Promising Companies. [24]7.ai is based in Campbell, California. For more information, visit: www.247-inc.com.

[24]7.ai is a registered trademark of 24/7 Customer, Inc. All other brands, products or service names are or may be trademarks or service marks of their respective owners.

Media Contact:

Dominic Weeks
SHIFT Communications
(617) 779-1818