Edgar Kalns, Head of Products and Engineering at [24]7, Named a Finalist in the 2015 Digital Accelerator Awards

September 17, 2015

Global Awards Program Sponsored by Apigee Honors the Individuals and Companies that are Accelerating the Digital Economy

CAMPBELL, Calif – Sept. 17, 2015 – [24]7.ai today announced that Edgar Kalns, Ph.D, Head of Products and Engineering, has been named a finalist in the 2015 Digital Accelerator Awards in the Top API Innovator category. The Digital Accelerator Awards, sponsored by Apigee, is a global awards program recognizing innovative organizations and individuals accelerating and transforming digital business with APIs and data.

As a finalist in the Top API Innovator category, Edgar Kalns has been recognized as a technology leader who has driven the implementation of his company’s digital transformation by building an effective team and executing the company’s digital strategy, resulting in new value for customers, partners and employees.  

“Digital technologies are altering the dynamics in virtually every industry, driving the convergence of the digital and physical worlds and changing customer expectations and behavior,” said Chet Kapoor, CEO of Apigee. “The Digital Accelerator Award finalists represent the companies and individuals that are embracing APIs to build connected digital experiences and operate with the agility, speed and scale required for modern digital business.”

“I am deeply honored to be recognized as a finalist in the Top API Innovator category,” said Kalns. “At [24]7.ai, we are creating highly differentiated services to make customer care interactions intuitive and seamless.  Building consistent, easily consumable APIs is a central tenet to our overall product strategy.  Apigee is helping us realize our goals with industry-leading API management technology.”

[24]7.ai provides customer engagement software and services that use big data and predictive analytics to understand customers and drive better service and sales results for large enterprises. The [24]7.ai platform connects customer interactions across a company’s web, mobile, chat, social, and phone channels. [24]7.ai serves global 100 companies in the financial services, retail, telecommunications, technology, and travel industries.

The Digital Accelerator Award winners will be announced and recognized at the Apigee “I love APIs” conference, Oct. 12-14, 2015 in San Jose, Calif. Go here for the latest updates on conference events, speakers and registration.

About [24]7.ai

[24]7.ai makes customer service and sales simple. Our platform and applications use big data and predictive analytics to understand customers and drive better service and sales results for large enterprises. We do this over 2.5 billion times a year for the world’s leading companies. [24]7.ai’s platform enables an omnichannel interaction experience. We connect customer interactions across an enterprise’s web, mobile, chat, social, and phone channels. It’s all in real-time and in the cloud. [24]7.ai is the largest provider of chat agents with 5000 dedicated chat agents providing digital assistance. Our solutions and services drive immediate business results. We increase revenues, reduce service and sales costs, and create more satisfied customers. [24]7.ai serves the Global 100 market leaders in the Financial Services, Retail, Telecommunications, Technology, and Travel Industries. [24]7.ai is noted by Forbes as one of America’s Most Promising Companies. [24]7.ai is based in Campbell, California. For more information, visit: www.247-inc.com.

[24]7.ai is a registered trademark of 24/7 Customer, Inc. All other brands, products or service names are or may be trademarks or service marks of their respective owners.

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Dominic Weeks

SHIFT Communications

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