San Jose, Calif. – Dec. 8, 2021 — [24]7.ai, Inc., a recognized leader in Omnichannel conversational AI for both voice and digital customer engagement, announced several significant enhancements to [24]7.ai Engagement Cloud™️, the industry's first integrated suite of applications designed to power both voice and digital interactions. Powerful applications, overarching low-code self-serve capabilities across the [24]7.ai Engagement Cloud platform, new features, tools, and integrations make it even easier to rapidly build and deploy world-class customer experience solutions.
A major enhancement to [24]7.ai Engagement Cloud is the introduction of [24]7.ai Learning Center, a new self-paced education services offering designed to help clients learn about [24]7.ai Engagement Cloud. This helps business leaders learn how to maximize applications to improve both virtual agents and live agent performance.
New Features and Benefits of [24]7.ai Engagement Cloud Platform
The following are some of the key features and capabilities that have been recently added to [24]7.ai Engagement Cloud:
For the complete list of recent features, benefits, and updates to [24]7.ai Engagement Cloud™, visit the [24]7.ai product release pages.
For deeper insights into how [24]7.ai’s investments in AI is driving continuous business impact, please join the webinar “Driving CX impact at Scale with Artificial Intelligence (AI)” on December 9, 2021, 9:00 a.m. Pacific time.
If you are attending Customer Contact Week, December 13-16, 2021, Las Vegas, NV, please stop by exhibit booth #510.
Follow us on Twitter: @247ai and LinkedIn: https://www.linkedin.com/company/24-7-ai
Visit us on Facebook: https://www.facebook.com/247US
About [24]7.ai
[24]7.ai uses artificial intelligence, human insight, and deep vertical expertise to produce personalized, consistent, and satisfying customer experiences. The company's advanced conversational AI platform, combined with more than 20 years of contact center operational expertise, empowers the world's largest and most recognizable brands to deliver natural, frictionless conversations across all digital and voice channels. For more information, visit http://www.247.ai.
[24]7 and [24]7.ai are trademarks of [24]7.ai, Inc. All other brands, products, or service names are or may be trademarks or service marks of their respective owners.
Contact
Tejiri Ohwahwa
media@247.ai